Get Help

Other organisations

There are many organisations in Chelmsford that can provide help and support. As websites and phone numbers change occasionally we cannot guarantee that all the contact information is up to date.

Organisation Support available Contact
 Citizens Advice Emergency Foodbank vouchers 01245 205656
Citizens Advice Useful links for benefits, business, debt, health, housing, work
Web page gives advice on how to
access support for almost everything!
01245 205656
Universal Credit Help to claim Universal Credit 0800 144 8444
Essex Welfare Service Volunteer support with collecting shopping, prescriptions etc

0300 3039988

Citizens Advice Debt and money management support, free independent legal and financial advice

01245 205656

Community Money Advice Debt and money management advice and support

07780 826992

[email protected]


Step Change Online/telephone debt support 0800 138 1111
Turn2Us Online benefit and grant calculator
Need all paperwork relative to income/expenditure, then client makes applications from the result

0808 802 2000

National Debtline Online, webchat, email, phone  0808 808 4000
Money Advice Service Free impartial advice, tools, calculators – online, webchat, phone 0800 138 7777
WhatsApp +44 7701 342744
Housing and home
Chelmsford City Council

General issues

For anyone homeless or unable to stay in their property for any reason

01245 606606



01245 606400

Peabody For anyone in Essex concerned about losing tenancy or needing housing.  Support with tenancy issues and developing skills to live independently

0800 28 888 83

[email protected]

SVP (St Vincent de Paul) Chelmsford Provision of white goods and furniture and general support 01245 352898
CHESS Homeless shelter 01245 281104
Family Support
Child and Family Wellbeing Support for parenting of ages 0-19, family health, parenting skills, finance

0300 247 0014

Family Solutions Works with families with complex needs to find the solution that works for them Online request via
Families in Focus Parent led support to family of children with disabilities and special needs – tel/email etc contact

01245 353575

[email protected]

Home-Start Support for families and groups with story and song, school readiness, fitness, fun and wellbeing groups.   Individual support via Zoom and phone

01245 847410

Domestic Violence
National Domestic Violence Helpline For anyone experiencing domestic violence and worried about their safety

0808 2000 247

Or ring 999


A partnership of domestic abuse services providing a response in Essex

0300 333 7444

Next Chapter  Support and advice and if necessary crisis accommodation 01206 500585
CARA – Centre for Action on Rape and Abuse

Independent specialist support for anyone affected by sexual violence, rape, abuse.

Access also via Synergy (Across Essex Rape Crisis Partnership)

01206 769795

for self-referral
0300 003 7777

 Mental Health
Samaritans 24 hour listening service  116 123
Shout Free crisis textline run by a team of trained crisis volunteers for those struggling to cope

Text 85258

Mind Infoline Information and support, accessing the right information, advice on giving support

0300 123 3393

[email protected]

Samaritans 24 hour listening service 116 123

SVP (St Vincent de Paul)


Local listening support service, as well as help with accessing white goods, furniture etc 01245 352898
 Farleigh Hospice Bereavement counselling
Helpline – emotional support, practical assistance, info and advice
 01245 457300
Lighthouse Family Centre Pregnancy crisis and loss counselling, miscarriage, stillbirth and post-abortion support 01245 494838
Victim Support Emotional and practical supportline for victims of crime irrespective of timeline 0808 178 1694 (Office hours)
0808 168 9111 (24/7)
Warrior Programme For ex-servicemen – coming to terms with life now, led by ex-servicemen 0808 801 0898
Rethink Advocacy On behalf of those unable to speak for themselves : Mental health, peer, care, NHS.  Access to fact sheets and referral

0300 790 0559

[email protected]

 Renew Counselling Online support to help with issues arising from Covid to find solutions and build resiliance

01245 359353

[email protected]

Older age
Age UK Advocacy and advice 01245 346106
Hourglass Helpline for anyone concerned about harm, abuse, exploitation of an older person 0808 808 8141
Drug/Alcohol rehab
Open Road Drug rehab support 01245 284772
0844 499 1323
Essex Alcohol Recovery Community/Phoenix Futures Alcohol rehab support 01376 316126
 Job Centre 0800 169 0190
National Careers Service 0800 100 900
Chelmsford Volunteering Centre

01245 351888

[email protected]

Christians Together in Chelmsford List of Christian Churches and other Christian organisations


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