Get Help
Other organisations
There are many organisations in Chelmsford that can provide help and support. As websites and phone numbers change occasionally we cannot guarantee that all the contact information is up to date.
Organisation | Support available | Contact |
Citizens Advice | Emergency Foodbank vouchers | 01245 205656 |
Citizens Advice | Useful links for benefits, business, debt, health, housing, work Web page gives advice on how to access support for almost everything! |
www.chelmsfordcab.org 01245 205656 |
Universal Credit | Help to claim Universal Credit | 0800 144 8444 |
Essex Welfare Service | Volunteer support with collecting shopping, prescriptions etc |
0300 3039988 |
Finance | ||
Citizens Advice | Debt and money management support, free independent legal and financial advice |
01245 205656 |
Community Money Advice | Debt and money management advice and support |
https://www.communitymoneyadvice.com/centre/cma-chelmsford-chelmsford 07780 826992 Email
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Step Change | Online/telephone debt support | 0800 138 1111 |
Turn2Us | Online benefit and grant calculator Need all paperwork relative to income/expenditure, then client makes applications from the result |
0808 802 2000 |
National Debtline | Online, webchat, email, phone | 0808 808 4000 Nationaldebtline.org |
Money Advice Service | Free impartial advice, tools, calculators – online, webchat, phone | 0800 138 7777 Moneyadviceservice.org.uk WhatsApp +44 7701 342744 |
Housing and home | ||
Chelmsford City Council |
General issues For anyone homeless or unable to stay in their property for any reason |
01245 606606
01245 606400 |
Peabody | For anyone in Essex concerned about losing tenancy or needing housing. Support with tenancy issues and developing skills to live independently |
0800 28 888 83 Email |
SVP (St Vincent de Paul) Chelmsford | Provision of white goods and furniture and general support | 01245 352898 caritasbrentwood.org/charity/st-vincent-de-paul-society-chelmsford |
CHESS | Homeless shelter | 01245 281104 |
Family Support | ||
Child and Family Wellbeing | Support for parenting of ages 0-19, family health, parenting skills, finance |
0300 247 0014 |
Family Solutions | Works with families with complex needs to find the solution that works for them | Online request via Essexeffectivesupport.org.uk |
Families in Focus | Parent led support to family of children with disabilities and special needs – tel/email etc contact |
01245 353575 Email |
Home-Start | Support for families and groups with story and song, school readiness, fitness, fun and wellbeing groups. Individual support via Zoom and phone |
01245 847410
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Domestic Violence | ||
National Domestic Violence Helpline | For anyone experiencing domestic violence and worried about their safety |
0808 2000 247 Or ring 999 |
Compass |
A partnership of domestic abuse services providing a response in Essex |
0300 333 7444 |
Next Chapter | Support and advice and if necessary crisis accommodation | 01206 500585 |
CARA – Centre for Action on Rape and Abuse |
Independent specialist support for anyone affected by sexual violence, rape, abuse. Access also via Synergy (Across Essex Rape Crisis Partnership) |
01206 769795 for self-referral |
Mental Health | ||
Samaritans | 24 hour listening service | 116 123 |
Shout | Free crisis textline run by a team of trained crisis volunteers for those struggling to cope |
Text 85258 |
Mind Infoline | Information and support, accessing the right information, advice on giving support |
0300 123 3393 Email |
Counselling/listening | ||
Samaritans | 24 hour listening service | 116 123 |
SVP (St Vincent de Paul) Chelmsford |
Local listening support service, as well as help with accessing white goods, furniture etc | 01245 352898 caritasbrentwood.org/charity/st-vincent-de-paul-society-chelmsford |
Farleigh Hospice | Bereavement counselling Helpline – emotional support, practical assistance, info and advice |
01245 457300 |
Lighthouse Family Centre | Pregnancy crisis and loss counselling, miscarriage, stillbirth and post-abortion support | 01245 494838 |
Victim Support | Emotional and practical supportline for victims of crime irrespective of timeline | 0808 178 1694 (Office hours) 0808 168 9111 (24/7) |
Warrior Programme | For ex-servicemen – coming to terms with life now, led by ex-servicemen | 0808 801 0898 warriorprogramme.org.uk |
Rethink Advocacy | On behalf of those unable to speak for themselves : Mental health, peer, care, NHS. Access to fact sheets and referral |
0300 790 0559 |
Renew Counselling | Online support to help with issues arising from Covid to find solutions and build resiliance |
01245 359353 Email |
Older age | ||
Age UK | Advocacy and advice | 01245 346106 |
Hourglass | Helpline for anyone concerned about harm, abuse, exploitation of an older person | 0808 808 8141 |
Drug/Alcohol rehab | ||
Open Road | Drug rehab support | 01245 284772 0844 499 1323 |
Essex Alcohol Recovery Community/Phoenix Futures | Alcohol rehab support | 01376 316126 |
Jobs/Volunteering | ||
Job Centre | 0800 169 0190 | |
National Careers Service | 0800 100 900 | |
Chelmsford Volunteering Centre |
01245 351888 Email |
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Christianity/church | ||
Christians Together in Chelmsford | List of Christian Churches and other Christian organisations | ctic.org.uk/our-members |